Contact Us

Our Fairchild AFB Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!

Leasing and Community Management Office

210 Bong Street
Building 2190
Fairchild AFB, WA 99011
Phone: (509) 244-6500

Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 6:00 pm
Saturday by appointment only

Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (509) 244-6500.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (509) 244-6500.

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (509) 244-5643.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (509) 244-5643.
For medical emergencies or to report a fire, please dial 911

Community Center

9253 Utah Drive
Fairchild AFB, WA 99011

Hours of Operation:
Monday - Sunday: 8:00 am - 5:00 pm

Community Management Contacts

Dana Childers Operations Director (509) 244-6500 [email protected]		Joleen Grandbois Assistant Operations Manager (509) 244-6500 [email protected]
Jeff Malherek		Georgia Allen
Facility Manager		LifeWorks Coordinator
(509) 244-6500		(509) 315-9143
[email protected]		[email protected]

How can we help?

Fairchild AFB Homes 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

Fairchild AFB Homes
Mgmt. Office: 509.244.6500
Maintenance: 509.244.5643
FairchildAFBHomes.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

BBC Corporate Care Line
877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact:

Local Air Force Housing Office
Fairchild AFB: 509.247.3916
[email protected]
Air Force Housing Call Center
800.482.6431